Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game result is determined by its applicable rules and outcomes, and previous results do not predict future results. A winning session does not mean that another win is due, while a losing session cannot be corrected by continuing to play. The safest approach is to decide what you can afford to spend before you start and to accept that amount as the cost of entertainment.

Only gamble with money that is available after essential expenses have been paid. Gambling funds should not come from rent, mortgage payments, household bills, food, medical costs, education, savings or money set aside for other important commitments. Do not borrow money, use credit to chase losses or ask another person to fund your play. If a gambling payment would create stress or affect your ability to meet everyday obligations, do not make that payment.

Practical habits for safer play

• Set a spending limit and a time limit before opening a game.
• Keep a clear record of deposits, withdrawals, wins and losses.
• Take regular breaks and avoid playing for longer than planned.
• Do not increase your stake to try to recover money that has been lost.
• Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
• Treat wins as temporary results rather than income or a reliable source of money.
• Keep gambling separate from financial planning, employment income and essential household spending.
• Talk openly with someone you trust if gambling is becoming difficult to manage.

A budget can help you make decisions before emotions influence your play. Consider setting a maximum amount for a day, week or month, and stop when that amount or your planned time has been reached. Limits work best when they are realistic, recorded and respected. A limit should never be treated as an amount that must be used.

Manage your account and take breaks

Checking your gambling activity regularly can help you understand how often you play and how much you spend. Review your account history, payment records and playing patterns where these features are available. If you cannot easily explain your gambling spend or feel surprised by the amount of time or money involved, stop playing and consider seeking support.

Account controls

Depending on the account features and requirements that apply, safer gambling controls may include deposit limits, wagering limits, session reminders, time-outs or self-exclusion. These controls are intended to help you manage access and activity. Read the instructions carefully before confirming a setting, as some controls may apply for a selected period and may not be changeable immediately.

If you want to reduce or stop your gambling, use the relevant account control where available and follow the instructions shown in your account area. You may also review the applicable terms and account information for the available process. Do not create another account, use another person’s account or ask someone else to place bets for you while taking a break or using self-exclusion.

Taking a complete break

A break can be useful if you are playing more often than intended, spending more than planned or thinking about gambling throughout the day. During a break, remove gambling applications or shortcuts, avoid promotional messages where possible and ask a trusted person to support your decision. Replace gambling time with activities that help you rest, connect with others or manage stress.

If you have excluded yourself or decided to stop, do not try to work around the decision. Contact the relevant support service if you need help maintaining the break. If gambling is affecting your safety, relationships, employment, housing or finances, seek professional advice promptly.

Recognise the warning signs

Problem gambling can develop gradually, and it may not always be obvious at first. Concern is not limited to the amount of money lost. The amount of time spent gambling, the effect on relationships and the way gambling affects your mood or daily responsibilities are also important. You do not need to wait for a serious financial loss before asking for help.

Possible signs of harm

• Spending more money or time gambling than you intended.
• Trying to win back losses by increasing stakes or playing for longer.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling while working, studying, resting or spending time with family.
• Hiding gambling activity, deposits, losses or account statements from people close to you.
• Borrowing money, selling possessions or missing bills to continue gambling.
• Using gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Missing work, study, appointments or social commitments because of gambling.
• Arguing with family or friends about gambling or withdrawing from important relationships.
• Continuing to gamble after deciding to stop or after recognising that it is causing harm.
• Feeling shame, hopelessness or significant distress because of gambling.

If any of these signs apply to you, stop gambling and speak with a qualified gambling counsellor or another trusted professional. Support can help you understand what is happening, make a plan and deal with financial or emotional consequences. You can also talk to a trusted family member, friend, doctor or mental health professional. Asking for help is a practical step, not a failure.

If you are worried about another person, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek professional support. Avoid lending money to cover gambling losses or helping them continue to gamble. Protect your own finances and wellbeing, and obtain advice about how to support someone safely.

Support, safety and account responsibility

Australian players can seek confidential gambling support through recognised services in their state or territory, including counselling, financial counselling and self-exclusion guidance. Search for an official Australian government or state and territory gambling-help service, or speak with a qualified healthcare professional. Service availability and contact methods can change, so use current information from an official source.

If gambling has contributed to urgent financial, emotional or personal problems, seek assistance as soon as possible. If you feel at immediate risk of harming yourself or someone else, contact emergency services or an urgent crisis service in your location. Gambling support is available for people who gamble as well as their partners, family members and friends.

Age and account access

Gambling is only for people who meet the applicable minimum legal age. Do not allow a child or underage person to use your account, device or payment method. Keep login details private, use appropriate device security and log out when you have finished. Parents and guardians should consider access controls on shared devices and monitor how gambling-related websites and applications can be accessed.

Your account is for your use only. Do not share passwords, payment details or verification information with another person. If you believe someone has accessed your account, or if your personal or payment information may have been exposed, stop using the account and follow the available security or account-support process. Never provide sensitive information to an unknown person claiming to act on behalf of a gambling service.

Our information and your choices

This page provides general responsible gambling information and does not guarantee that gambling will be safe or free from harm. It does not replace personal financial, legal, medical or psychological advice. You are responsible for considering whether gambling is appropriate for you, following applicable laws and using the account controls available to you.

Wd-40 Casino may provide information, reminders or account features intended to encourage safer gambling. The availability and operation of any feature may depend on the account, product and requirements that apply. Review the relevant website information and terms before using an account feature. If you are unsure whether you can control your gambling, the safest option is to stop playing and seek independent support.

Responsible gambling is an ongoing choice. Review your habits regularly, keep your limits realistic and act early when something feels wrong. Taking a break, closing access or asking for help can protect your finances, relationships and wellbeing.